Prioritising wellbeing in an ‘always on’ digital age

The resource presents findings from a systematic review conducted
by researchers from Surrey University, Birkbeck, and Exeter
universities. It uses both qualitative and quantitative research
evidence to:

Analyse the effects of ICT use on work processes
Examine organisational norms and pressure around digital
availability
Explore the relationship between voluntary ICT use and work-
life balance
Identify factors that buffer or exacerbate the negative
consequences of digital working

Source of the OER

https://www.cipd.org/en/views-and-insights/thought-leadership/the-world-of-work/wellbeing-digital-age/

Topic or subject area

Workplace wellbeing and digital transformation

Language(s) available

English

Target audience

HR professionals, People managers and Organisational leaders

Purpose, Scope or Aim of the OER

To examine the impact of out-of-hours ICT use on employee
wellbeing and provide evidence-based guidance for employers on
managing digital work practices. The resource aims to help
organisations balance the benefits of digital flexibility with the risks of
‘always on’ culture.

Step by step instructions for users

The article provides practical guidelines for HR professionals and
managers:
• Recognise that ICT use patterns vary among employees and
avoid one-size-fits-all approaches
• Develop formal guidelines while supporting a workplace
climate that encourages smart ICT use
• Set clear boundaries for time and workload management
• Signal support for employees to disconnect and detach from
work
• Allow individual self-management while providing
organisational support
• Create an environment that encourages flexible working
rather than constant availability
• Support employees in managing their time and workload
responsibly

Link to the resource

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